Privacy Policy | Hello My Digital

Effective date: November 7, 2026

This Privacy Policy explains how Hello My Digital (“we”, “us”, “our”) collects, uses and protects information when you visit hellomydigital.com (the “Site”) or contact us. If you have any questions, email us at info@hellomydigital.com.

1. Information we collect

Information you give us

When you fill in the contact or consultation form, we collect:

Your name and email address
Your phone number (optional)
Your business name and website (optional)
The services you are interested in and your message
Your agreement to be contacted about your enquiry

We also receive any information you choose to share when you email, call or message us on WhatsApp or social media.

Information collected automatically

Like most websites, the Site automatically collects some technical information, such as your IP address, browser type, device type, pages visited, referring website and the date and time of your visit. This is collected through server logs and through Google Analytics (see section 4).

2. How we use your information

To reply to your enquiry and provide a free consultation or quote
To deliver and manage the services you ask us for
To understand how visitors use the Site so we can improve it
To keep the Site secure and prevent spam and abuse
To meet legal, tax or accounting obligations

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

3. How we share information

We only share information with service providers that help us run the Site and our business, and only as needed for that purpose:

Hosting: the Site and its database are hosted by Hostinger, which also provides our content delivery network (CDN) and email.
Analytics: Google Analytics, provided by Google.
Fonts: some fonts are loaded from Google Fonts, which means your browser connects to Google’s servers.

We may also disclose information if required by law, to protect our rights, or as part of a business transfer such as a merger or sale.

4. Cookies and analytics

We use Google Analytics 4 to understand how visitors find and use the Site, for example which pages are viewed and how long visits last. Google Analytics uses cookies and similar technologies and reports information to us in aggregate. You can learn how Google uses this data at policies.google.com/technologies/partner-sites and opt out with the Google Analytics opt-out browser add-on.

You can also block or delete cookies in your browser settings. The Site will still work without analytics cookies.

5. How long we keep information

We keep enquiry details for as long as needed to respond to you and, if you become a client, for the length of our working relationship plus any period required for legal, tax or accounting reasons. Enquiries that do not lead to a project are deleted when they are no longer needed. Analytics data is kept according to our Google Analytics retention settings.

6. How we protect information

The Site uses HTTPS encryption, and access to our website admin and email is limited and protected. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

7. Your choices and rights

You can ask us to:

Tell you what personal information we hold about you
Correct information that is wrong
Delete your information
Stop contacting you

Depending on where you live (for example, California or other U.S. states with privacy laws), you may have additional rights. To make a request, email info@hellomydigital.com. We will respond within a reasonable time and will not treat you differently for exercising your rights.

8. Children’s privacy

The Site and our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

9. Links to other websites

The Site may link to other websites and social media pages. We are not responsible for their privacy practices, so please read their policies.

10. International visitors

Our team works remotely and serves clients in the United States and other countries. By using the Site, you understand that your information may be processed in countries other than the one you live in.

11. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top shows when it was last changed.

12. Contact us

Hello My Digital
Email: info@hellomydigital.com
Phone / WhatsApp: +92 313 6697000